Our

Managed IT Services

overview

DSS Managed IT Services

A proactive approach to technology and infrastructure managementDSS Managed IT Services

Our Managed IT Solutions are designed to allow your company to outsource their IT Department, or we can partner with your internal IT resources to fill in the gaps. Our Managed IT services will help you succeed. Let’s get started

Solutions

A Complete Suite of Fully-Managed IT Services

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    Network Monitoring & Care

    We keep tabs on your network activity around the clock, and when a system or function fails, our support teams immediately jump in to investigate. Once the problem is identified, we’ll work to fix it — in many cases before you’ve even realized there’s an issue.

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    Help Desk

    Our U.S.-based Help Desk provides 24x7x365 support, whenever you need it. Our highly-skilled technicians can be contacted via phone, email or web-based chat, and are ready and waiting to help answer any of your technology questions and provide fast, professional support for a variety of software applications.

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    Business Continuity

    Our data backup and continuity solution ensures your critical information is secure, backed up and accessible whenever you need it – even during a network failure or a disaster – so you’ll never have to worry about data loss again.

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    Custom Project Work/span>

    We also offer a variety of custom projects designed to help optimize your IT infrastructure – including software installations, migrations, setups and configurations, and more. There are are more than 85 projects to choose from – and best of all, our technicians can perform the work overnight or over the weekend; so there’s no interruption or downtime at your office.

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    Endpoint management

    Client and server endpoints are managed as one estate, ensuring security and stability while maximizing uptime and employee productivity.

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    Applications

    Dash Simplified Solutions supports Software as well as on-premise deployments, ensuring applications are always optimized for the best possible user experience.

Benefits

Our services provide a unique range of benefits

  • 24x7x365 monitoring

    24x7x365 monitoring of your network and systems – including servers, desktops and mobile devices

  • IT Troubleshooting

    Troubleshooting and remediation for any processes or services that fail

  • Patch deployment

    Patch deployment, Service Pack installation and anti-virus support

  • Data Backups

    Verification and management of data backups

  • Full-service

    Full-service 24x7x365 Help Desk

Stop wasting time and money on technology. Let’s get started

Dash Simplified Solutions are always accommodating our diverse needs and we feel like they are a part of our company rather than an external supplier.
John H. Bedard, Jr
Pricing and Plan

Predictable IT budgeting - all-inclusive, flat-rate IT services that can include security, hardware and software